Help Centre

Live news: Good news! All our systems are up and running.

How do I change my registered email address?

If you wish to modify the email address you used to register on Vivastreet, please follow the steps below:

  1. Go to
  2. Then on the right top corner, click on "My account".
  3. Enter your current email address and password and click on "Login".
  4. Once you are in, click on the tab "My Details".
  5. You can proceed to the modification by replacing the old email address with the new one.
  6. Click on "Submit" to validate it. Your email has been updated!


Please note that modifying your personal details requires the use of the desktop version of our site. To do it on mobile, please use the "view desktop version" of the website in your browsers options menu.

Was this article helpful?

Still need help?

Send us an email

We respond within 12h

Send email

Call us

Monday to Friday 9am - 7pm

0203 695 8755