Help Centre

Live news: Good news! All our systems are up and running.
×

I cannot login to my account.

If you have forgotten your password, please follow the steps below:

  1. Click on Forgot Password? after you clicked on My Account
  2. Enter your email address and click on Reset Password

An email entitled How to reset your password will be sent to your inbox:

  1. Please open it and click on the orange button Change password"
  2. You will be prompted to a page where you are asked to enter a new password and retype it to confirm.
  3. Finally, click on Submit.

Was this article helpful?




Still need help?

Send us an email

We respond within 12h

Send email

Call us

Monday to Friday 9am - 7pm

0203 695 8755